Terms & Conditions

1. "BH" refers to Beverley Hicklin and/or employees.

2. "BH" reserve the right to withdraw from sale, without prior notice, any item previously sold, although every effort will be made to update the website as quickly as possible.

3. To place an order, email to check availability and you will be sent a PayPal invoice. Your items will then be put on hold and reserved for you for up to three days. Please note: payment should be made within those three days otherwise the items will be returned to stock and may be sold elsewhere. All items are sold on a 'first come, first served' basis.

4. The minimum order value is £10 (excluding any postage charges currently in force).

5. Prices include first class postage anywhere in the world. This may be subject to change. Overseas orders are sent by airmail and usually take approx. 4-10 days depending on destination, although "BH" cannot guarantee delivery times. "BH" aims to despatch all orders promptly on receipt of cleared payment. This is usually the same day for orders placed before noon GMT. All postal services are subject to Royal Mail’s terms and conditions. Therefore, orders will not be classified as lost until 15 working days after the due delivery date. No refunds or replacements can be issued until this time has elapsed.

Please supply a delivery address where a signature can be obtained. In the event that a signature cannot be obtained, a further delivery charge may be made to re-deliver. NB. We reserve the right to change our delivery methods in the event of changes to services available. "BH" is not responsible for any customs charges in the country of destination and these must be paid by the purchaser, where applicable.

6. "BH" can accept payment via Paypal only. Paypal is a secure service. "BH" reserves the right to refuse delivery to unconfirmed or unverified PayPal addresses. We do not accept PayPal e-cheques as experience shows this form of payment to be slow (sometimes taking up to 3 weeks) and this will delay despatch of your order. "BH" reserves the right to return any payments made by e-cheque. Payment can be made by cheque (UK only) but orders are not despatched until cheques have been cleared which can take up to one week. All items remain the legal property of "BH" until paid for in full.

7. Returns - we will refund the full cost of an item, including postage, if it is faulty, PROVIDED it is returned within 7 days of delivery in its original condition, has not been worn (or in the event of jewellery kits, findings used) and is in its original packaging.

8. All "BH" lampwork glass beads have been annealed in a kiln to ensure strength and durability. However, they are still made of glass and are thus, not indestructable. Care should be taken to store beads safely. Do not wear beads which show sign of damage or cracking. Do not allow babies or small children to play with beads as they may be a choking hazard. "BH" will not be held responsible for beads which have not been stored correctly.

9. If you have asked to join our mailing list you will receive advance notification when beads and other products are listed in the store. Other than your email address, no other personal information is kept and your information will not be shared, in any form, with any other third party. In the event you no longer wish to receive information, please let us know and your details will be removed from our files.

10. All designs are copywright Beverley Hicklin 2010. Please continue to support the work of Self Representing Glass Artists by respecting this. Thank you.


Beverley Hicklin, Ghyllhurst, 42 Warren Drive, Southwater, West Sussex, RH13 9GL, United Kingdom. Tel: 01403-733570